Please find here our standard Terms of Business. By ordering online and clicking confirm on a rental request you agree to these conditions.
FoneRent Ltd - Terms & Conditions
FoneRent and the Customer hereby agree to the following terms and conditions with respect to the provision by Fonerent to the customer of the wireless device and peripheral equipment ( the equipment) and related services ( the Services) which are described in the Contract Agreement. Anyone ordering via email, the Internet or telephone will be bound the terms and conditions shown here and the details of the quote as sent by sent FoneRent. This will also include the contract term minimum. In addition, anyone receiving a FoneRent service and using the equipment will be deemed to have accepted the terms & conditions.
1. Agreement for Contract
1.1 Terms used in these
Conditions which are defined in the Contract Agreement shall be construed
accordingly.
1.2 The terms set out
in these Conditions and in the Contract Agreement shall apply to the rental of
the Equipment by FoneRent to the Customer to the exclusion of any other terms
and conditions.
1.3 Reference to any
statute includes any modification consolidation or re-enactment.
1.4 Any reference in the
Contract Agreement or these Conditions
to “month” means a period of a calendar month.
2. Commencement of Contract
2.1 FoneRent will deliver
the Equipment at FoneRent's risk to the Customer at the address shown on the
Contract Agreement. The Commencement Date shall be as set out on the Contact
Agreement.
2.2 The Contract Period
is the period from the Commencement Date until the date on which the Customer
returns the Equipment in accordance with Condition 10.1 and the Contract Period
will be at least the Minimum Period set out on the Quotation, (if applicable).
2.3 Risk of damage to
or loss of the Equipment, how so ever caused, will pass to the Customer upon
delivery.
2.4 FoneRent will use
all reasonable
endeavours to deliver the Equipment on the
Commencement Date but will have no liability to the Customer for any delay
caused by circumstances beyond FoneRent's reasonable control.
2.5 The Customer will
accept the Equipment on the Commencement Date and if for any reason the
Customer fails to accept the Equipment on that date the Customer shall
nevertheless be liable for FoneRent’s costs associated with the loss of rental,
delivery and return costs unless the Customer's failure is due to the negligent
act or omission of FoneRent.
3. Charges
3.1 The Daily/Monthly
Charges, the Call Charges and any other sums due to FoneRent (the
"Charges") are payable;
3.1.1 In the case of
Customers who pay by credit card, every month from commencement date or sooner
if equipment returned before I month has lapsed or otherwise stated in FoneRent
Quotation.
3.1.2 At the end of the
Rental/ Contract Period if before 1 month has passed; or
3.1.3 in the case of
Customers who pay by credit card, when the value of unpaid accumulated Call Charges
(excluding VAT) exceeds £300
3.2 The Customer will
pay the Charges from the time Contract commences until:
(a) the Equipment is
returned in accordance with these Conditions; or
(b) FoneRent receives
notification from the Customer that the Equipment is lost or stolen.
3.3 If FoneRent does
not receive all the details of Charges from third party networks before the end
of the Contract Period, FoneRent may either deduct the Charges from the
Deposit, or (if the Customer's Deposit has been returned), FoneRent may deduct
the Charges from the Customer's credit card.
3.4 If Call Charges are
increased the Customer may terminate the Agreement upon giving FoneRent 48
hours notice but termination will not take effect until FoneRent has received
the Equipment from the Customer.
3.5 FoneRent shall be
entitled to charge interest on any overdue amounts at the rate set out from
time to time in the Late Payments of Commercial Debts (Interest) Act 1998,
interest to accrue on a daily basis.
3.6 On any service used, if a client or user makes a call or uses a service that has not been quoted for, FoneRent will charge the carrier or netowrk retail rates plus 50% handling charges, unless otherwise stated in the clients quote documentation or contract.
3.7 All Charges will be
subject to VAT and any other government taxes or duties as applicable.
3.8 Other rates and charges are available on request from FoneRent. However, any rates or network charges not quoted but used by a customer will be billed at the network rate plus 33% handling charges.
4. Deposit
4.1 When payment is to be made by
credit card the Customer will pay the Deposit to FoneRent and no Equipment will
be dispatched until the Deposit is received. FoneRent will hold the Deposit as
security for the Equipment and Charges.
4.2 FoneRent may at any
time during the Contract Period require an increase to the Deposit if the
Customer's usage is such that FoneRent reasonably believes the Deposit is
likely to be exceeded by the Charges.
4.3 FoneRent will repay
the Deposit to the Customer provided all the Equipment is returned to FoneRent
in the same state as when delivered, fair wear and tear accepted and defined by
FoneRent, and any outstanding Charges are paid subject to Condition 4.4. FoneRent
will continue to hold the Deposit or a part of the Deposit until FoneRent is
reasonably satisfied that all billing information has been received and all
Charges have been paid.
4.4 If the Equipment is
not returned in accordance with these Conditions or any outstanding Charges
remain unpaid then FoneRent may retain some or all of the Deposit (without
prejudice to any other right or remedy it may have against the Customer).
5. Use of Equipment
5.1 On delivery FoneRent will provide
an instruction leaflet on the use of the Equipment to the Customer. The
Customer will only use the Equipment in a careful and proper manner in
accordance with the instructions provided.
5.2 The Customer is not
authorised to act as FoneRent's agent and the Customer will, at all times,
remain liable for any use of the Equipment by any third parties.
6. Notification
6.1 If the Equipment is not in
working order when delivered or subsequently breaks down the Customer will
notify FoneRent immediately.
6.2 FoneRent will
repair or replace the Equipment as soon as possible after the Customer notifies
FoneRent and will credit the Customer with the full cost of contract for the
period in which the Customer is unable to use the Equipment as the result of
the fault (provided the breakdown is not due to misuse by the Customer).
6.3 If FoneRent finds
that Equipment reported as faulty is in working order then the Customer will
pay the cost of collection and delivery of the replacement Equipment.
6.4 The Customer must
notify FoneRent immediately if the Equipment is damaged, lost or stolen.
7. Liability
7.1 FoneRent warrants that the
Equipment will be in working order when it is delivered to the Customer but FoneRent
has no control over the operation of the telephone network to which it is
connected or the security of information transmitted on the Equipment and
accordingly cannot be responsible for any failures of the telephone network or
security breaches.
7.2 In the case of
handset only rentals;
(a) The Customer must
check coverage with their Service Provider; and
(b) FoneRent will not
refund monies paid by the Customer due to lack of coverage.
7.3 FoneRent’s entire
liability to the Customer, whether in contract, tort or otherwise, shall be limited
to the total of the Contract Charges actually paid to FoneRent at the date the
claim arose.
7.4 Nothing in this
Condition 7 shall apply so as to limit or exclude FoneRent’s liability for:
(a) death or personal
injury resulting from FoneRent’s negligence;
(b) breach of the terms
as to title, freedom from encumbrance or quiet possession implied by the Sale
of Goods Act 1979 or the Supply of Goods and Services Act 1982;
(c) any claim arising
under the Consumer Protection Act 1987;
(d) fraudulent misrepresentation;
or
(e) where the customer
is a “Consumer” within the terms of the Unfair Contract Terms Act 1977, breach
of any terms implied by the Supply of Goods and Services Act 1982
7.5 FoneRent shall not
be liable to the Customer for any breach of its obligations under this
Agreement, in tort or otherwise if such breach is caused by circumstances
beyond its reasonable control.
8. Ownership
8.1 The Equipment shall at all times
remain the property of FoneRent and the Customer shall have no rights to the
Equipment except to use it in accordance with this Agreement.
8.2 Where a mobile
telephone number is provided for the supply of airtime, the Customer
acknowledges and agrees that it is not entitled to continued use of the
telephone number associated with the Equipment after the termination of the
Contract and that the wireless telephone number will be recovered by FoneRent
at the end of the Contract and subsequently provided to another Customer.
9. Termination
9.1 Unless otherwise agreed with FoneRent
the Customer shall return the Equipment to FoneRent at the Return Address to be
arranged at the end of the Rental Period in good working order and in the same
condition as when it was delivered to the Customer.
9.2 If the Customer
commits a material breach of these Conditions, such as, but not limited to,
using the Equipment in an improper manner and in contravention of the
instructions, then FoneRent may require the return of the Equipment without
being obliged to repay any portion of the Contract Charges.
9.3 Under no circumstances shall the Customer retain the
Equipment under this Agreement for longer than the Contract Period without
agreeing an extension of that period with FoneRent.
9.4 Insurance is
subject to a deductable as per the Customer Quotation.
10. Law and Jurisdiction
10.1 This Agreement shall be governed
by the Laws of England and
10.2 The courts of
11. General
11.1 No waiver by FoneRent
of any breach of this Agreement between FoneRent and the Customer shall be
considered as a waiver of any subsequent breach of the same or of any other
provision.
11.2 FoneRent may disclose
details of this Agreement to any person and for any purpose connected with its
business. FoneRent may also disclose the contents of this Agreement to any
credit reference agency.
11.3 The Customer acknowledges that in performance of this
Agreement FoneRent may have to transfer data outside the EU and the Customer
hereby consents to such transfer.
11.4 A person who is
not a party to this Agreement is not entitled to enforce any of its terms under
the Contracts (Rights of Third Parties) Act 1999 except where this Agreement
expressly provides that such a person is entitled to enforce any of its terms
under that Act.
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